In response to the coronavirus (COVID-19) situation, Microsoft is implementing several temporary changes to our training and certification program. Learn more.This exam retires on January 31, 2021 at 11:59 PM Central Time. You will no longer be able to take the exam after this date. Learn more about upcoming exam retirements.The content of this exam was updated on February 4, 2020. Please download the skills measured document below to see what changed.Individuals wishing to obtain a certification on Microsoft Dynamics 365 Customization and Configuration should take this exam. The audience typically includes developers, implementation consultants, technical support personnel, and system administrators. They assess a customer’s business needs and configure and customize the application.