Sales

Sales professionals ready to make a bigger impact.

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Make the cloud your revenue accelerator with a new way of selling.

Building relationships with potential customers, tracking progress, and staying productive takes a lot of time and effort. Now, you can use modern sales tactics to lower customer acquisition cost, shorten your sales cycle, and grow your revenue.

Summary

Who takes this course

Starting and experienced Sales professionals

Difficulty

Beginner to Intermediate

Assessment

The courses have a final assessment with re-take restrictions. Successfully completing the final assessment will enable you to redeem your certificate of completion.

Certification

The Microsoft Professional Program is completed by completing the Capstone project. There isn’t an exam to complete this track.

Completion time

17 hours

Curriculum

Modern sales tactics

Lay the groundwork to become a successful seller and position yourself and your services the right way.

Summary

Length
3 hours
Level
Beginner
Language
English

About this course

This course focuses on the principles of preparing and carrying out tactical sales discussions so that you can sell your services the way your clients prefer to buy. Move on from the hard selling techniques of the past to one in which added value is given to the customer experience and relationship.

What you’ll learn

  • How to better understand modern buyers
  • How to align your sales processes with new buying behaviors
  • How to target the right stakeholders within a client’s organization
  • How to prepare for an industry sales discussion
  • What are the attributes of successful sellers

Prerequisites

  • A general understanding of sales
  • A general understanding of sales and business acumen
Sales Fundamentals – Digital Transformation Vision

Build your sales expertise from the ground up and improve your customers’ business outcomes through digital technology.

Summary

Length
3 hours
Level
Beginner
Language
English

About this course

This course focuses on the use of digital technology to adapt to the evolving nature of business and the workplace. Shift your mindset, embrace the digital transformation journey across your sales organization and create new opportunities for your clients.

What you’ll learn

  • How to help your customers transform their businesses
  • How to better understand Microsoft Solution areas
  • How to better articulate Microsoft 365 Powered Device, Business Applications, Data & AI and Apps & Infrastructure

Prerequisites

  • A general understanding of Microsoft solutions and services
  • A general understanding of digital transformation priorities
Sales Practices – Agile Data & AI

Tap into Data and AI to deliver a competitive edge and help your clients find valuable insights with advanced analytics.

Summary

Length
3 hours
Level
Beginner
Language
English

About this course

This course focuses on the opportunities of big data, business analytics, the Internet of Things, and artificial intelligence to accelerate the digital transformation of your prospects and help their businesses become more agile, productive, and competitive.

What you’ll learn

  • An introduction to the Microsoft Modern Data Estate
  • How to position and leverage Big Data and Data Warehousing
  • The benefits and positioning of Business Analytics
  • How to better understand and articulate the Internet of Things
  • How to articulate the potential of Artificial Intelligence

Prerequisites

  • A general understanding of Cloud services
  • A general understanding of Business Analytics, IoT and Artificial Intelligence
Sales Practices – Agile Infra & Apps

Tap into the sales insights and opportunities of Microsoft Azure Infrastructure and Platform Services.

Summary

Length
5 hours
Level
Intermediate
Language
English

About this course

This course focuses on the sales insights and opportunities of Microsoft Azure Infrastructure and Platform services and how to leverage them to help businesses become more agile, productive and competitive.

What you’ll learn

  • An introduction to Microsoft Azure Infrastructure and Platform services
  • How to position Azure infra scenarios such as Business Continuity, Dev & Test
  • What are the benefits and potential of Open Source Software on Azure
  • How to understand DevOps and application development on Microsoft Azure
  • What are the benefits and potential of SAP and Azure sales scenarios

Prerequisites

  • A general understanding of Cloud Services
  • A general understanding of the most common client infrastructure components and IT management
Sales Practices - Agile Workplace

Enable a modern workplace with insights and solutions to meet customer demand for future collaboration and security needs.

Summary

Length
3 hours
Level
Intermediate
Language
English

About this course

The course focuses on addressing the requirements of evolving business needs, distributed teams, and an increasingly complex threat environment, where end users need tools to be secure, productive and collaborative in a consistent manner no matter where they are or how they choose to connect.

What you’ll learn

  • An introduction to Microsoft 365 and Dynamics 365
  • How to streamline collaboration with Office 365
  • The opportunities and potential of Modern Desktop
  • How to address the challenges of Security and Compliance
  • How to improve Customer Engagement with Microsoft Dynamics 365

Prerequisites

  • A general understanding of Cloud services
  • A general understanding of client business productivity solutions

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