Course MB-230T01 – Microsoft Dynamics 365 Customer Service – Accelerate

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ILT Microsoft Dynamics 365 Customer Service 27 Modules

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Create smart assist solutions in Omnichannel for Dynamics 365 Customer Service

Get started with Customer Service Insights

Create visualizations for Dynamics 365 Customer Service

Get started with Connected Customer Service for Dynamics 365 and Azure IoT

Register and manage devices with Connected Customer Service for Dynamics 365 and Azure IoT

Create custom apps for Dynamics 365 Customer Service

Integrate a Microsoft Copilot Studio copilot with Omnichannel for Customer Service

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Course Includes

1 Learning Path
27 Modules

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